Windows Phone 8: HTC 8X update can cripple - WinFuture

In the context of updating the HTC 8X on Windows Phone 8 GDR2 it can obviously come in special cases to problems. The update provides, according to the reports of some users that the phone suddenly under some circumstances can not be used.

The forum of Windows Phone Central Report some owners of the HTC 8X sure their device unexpectedly stopped operating during the use and now can not be used or restarted. The usual methods, such as the longer holding the “Power” – and “Volume Down” buttons on the Smartphhone supposedly bring no remedy

See also: & HTC 8X. 8S obtain Windows Phone 8 GDR2 update

Because the HTC 8X has a permanently installed battery pack, also no reset by spontaneous remove the current memory can be achieved. The number of customers affected appears to be limited and in some cases, the problem could also be solved again. These were the affected owners emptied their phone’s battery itself, partly because the LED backlight of the display remained active despite the crash.

Some users, however, the problem seems to persist despite all efforts. Neither HTC nor Microsoft have been expressed about the failure. Among the reasons are known only from a few speculations. Thus, the affected users reported that they have used their 8X before the sudden crash to play music or movies. One of the victims said he had listened to music with the device and then receive an instant message via WhatsApp. When he tried to open them, the phone is frozen.

Some other users also see WhatsApp as a possible cause of the problems, because the Messenger application should have made time and again for similar cases in recent months. But also is also common to hear of general problems with the sound. So to be barely usable as the music streaming service Spotify now.